Quality Management and Business Growth: Bibliometric Analysis

  • Miguel Giancarlo Ormaza Cevallos
  • María Dolores Guerrero-Baena
Keywords: Quality, business performance, bibliometric analysis

Abstract

The objective of this work was to analyze quality management and its influence on business growth from a bibliometric analysis of scientific production on the subject from 1999 to 2018. It starts from a review of scientific documents specialized in the Web of Science (WoS) database, where 2,514 scientific articles were identified, selecting a total of 309 publications as the basis for the application of bibliometric analysis. The scientific contribution by countries and continents was analyzed, as well as the methodology used in each work, and the main topics were identified, among other variables. Among the results, it stands out that the year with the highest productivity was 2018, with the International Journal of Quality & Reliability Management being the journal that has published the most publications on the subject. It is concluded that quality management has become an influential factor in the growth of companies, being considered as a dominant practice in their development.

Author Biographies

Miguel Giancarlo Ormaza Cevallos

Docente investigador de la Universidad Técnica de Manabí, Facultad de Ciencias Administrativas y Económicas. Universidad de Córdoba, Facultad de Derecho, Ciencias Económicas y Empresariales, Córdoba, España. Ingeniero Comercial. Mg: en Administración de Empresa. E-mail:miguel.ormaza@utm.edu.ec ORCID: http://orcid.org/0000-0003-2942-7801

María Dolores Guerrero-Baena

Grupo WEARE, Departamento de Economía Financiera y Contabilidad, Universidad de Córdoba, Facultad de Derecho, Ciencias Económicas y Empresariales, Puerta Nueva, s / n, Córdoba, 14071 España. E-mail dolores.guerrero@uco.es ORCID: https://orcid.org/0000-0003-4042-3094

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Published
2021-01-28
How to Cite
Ormaza Cevallos, M. G., & Guerrero-Baena, M. D. (2021). Quality Management and Business Growth: Bibliometric Analysis. Revista Venezolana De Gerencia, 26(93), 318-333. https://doi.org/10.52080/rvg93.22
Section
TRIMESTRE