Cambios en la satisfacción laboral y su relación con la adopción del trabajo remoto después de la pandemia del COVID19

Palabras clave: trabajo remoto, clima laboral, bienestar laboral, innovación

Resumen

Los cambios generados por la pandemia del COVID-19 en la forma de trabajo en las organizaciones, ha acelerado la incorporación de nuevas tecnologías que han permitido el desarrollo del trabajo remoto. El objetivo de este trabajo fue identificar los cambios en los componentes de la satisfacción laboral después de un año de implementado el trabajo remoto. Para ello se realizó una encuesta aleatoria a 560 trabajadores de oficina con un año de experiencia de trabajo ininterrumpido después de la pandemia en la ciudad de Huancayo, Chupaca o Concepción, en la región central del Perú. Los resultados están asociados al clima de seguridad psicológica, el acoso laboral, el compromiso afectivo y el sistema de trabajo de alto rendimiento. Se realizaron correlaciones no paramétricas, comparaciones emparejadas entre los estados previos y posteriores a la pandemia y un análisis en la situación reciente. Se concluye la mejora general de las dimensiones de la satisfacción laboral, siendo las excepciones la implementación de sistemas de trabajo de alto rendimiento y una reducción del compromiso con el trabajo en la modalidad remota.

Biografía del autor/a

Gonzalo Rodolfo Peña Zamalloa

Mg. Ciencias Sociales. Universidad Continental. Perú. ORCID: https://orcid.org/0000-0002-6141-6849. Correo electrónico: gpena@continental.edu.pe

Branco Altair Delgado Zamalloa

Bachiller de Administración en Recursos Humanos. Universidad Continental. Perú. ORCID: https://orcid.org/0000-0002-4152-1449. Correo electrónico: 70003742@continental.edu.pe

Daniela Devi Mosquera Vivanco

Bachiller de Administración en Recursos Humanos. Universidad Continental. Perú. ORCID: https://orcid.org/0000-0001-5446-0721. Correo electrónico: 74709987@continental.edu.pe

Ámbar Julieth Mendoza Barros

Bachiller de Administración en Recursos Humanos. Universidad Continental. Perú. ORCID: https://orcid.org/0000-0002-7560-4568. Correo electrónico: 70299103@continental.edu.pe

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Publicado
2022-11-25
Cómo citar
Peña Zamalloa, G. R., Delgado Zamalloa, B. A., Mosquera Vivanco, D. D., & Mendoza Barros, Ámbar J. (2022). Cambios en la satisfacción laboral y su relación con la adopción del trabajo remoto después de la pandemia del COVID19. Revista Venezolana De Gerencia, 27(8), 886-903. https://doi.org/10.52080/rvgluz.27.8.10
Sección
Organización y sociedad: mirada de sectores estratégicos clave